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Device Setup & Authorization

Install QuestStream on all your devices and set up secure access for your family

What is a PWA?

QuestStream is a Progressive Web App (PWA) - it works like a native app but runs in your browser!

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Works Everywhere

iOS, Android, Windows, Mac, Linux

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Offline Support

View cached pages without internet

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Home Screen Icon

Launch like any other app

iOS (iPhone/iPad)

Install QuestStream on your iOS device

  1. Open Safari:

    Navigate to queststream.online (must use Safari, not Chrome)

  2. Tap Share button:

    The square with arrow pointing up (bottom center on iPhone, top right on iPad)

  3. Select "Add to Home Screen":

    Scroll down in the share menu until you find this option

  4. Name the app:

    "QuestStream" is pre-filled, tap "Add" in top-right corner

  5. Launch from home screen:

    QuestStream icon appears on home screen, tap to open like any app!

💡 iOS Tips:

  • • Must use Safari browser for installation (Chrome won't work on iOS)
  • • App runs in fullscreen without browser UI
  • • Can enable notifications in iOS Settings → QuestStream
  • • Works great on iPad with split-view multitasking
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Android (Phone/Tablet)

Install QuestStream on your Android device

  1. Open Chrome:

    Navigate to queststream.online in Chrome browser

  2. Look for install prompt:

    Banner appears at bottom: "Add QuestStream to Home screen"

  3. Tap "Install" or "Add":

    If banner doesn't appear, tap menu (⋮) → "Install app" or "Add to Home screen"

  4. Confirm installation:

    Tap "Install" in the dialog that appears

  5. Launch from app drawer:

    QuestStream appears in your app list, opens as standalone app

💡 Android Tips:

  • • Works with Chrome, Edge, Firefox, Samsung Internet
  • • Can pin to home screen or keep in app drawer
  • • Notifications work automatically after install
  • • Manage app permissions like any other Android app
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Desktop (Windows/Mac/Linux)

Install QuestStream on your computer

  1. Open browser:

    Chrome, Edge, or Brave work best (Safari on Mac also works)

  2. Visit queststream.online:

    Navigate to the QuestStream website

  3. Look for install icon:

    Install icon (➕ or computer icon) appears in address bar

  4. Click "Install":

    Click the icon → "Install" in the popup

  5. Launch from applications:

    QuestStream appears in your applications/programs list, opens in its own window

💡 Desktop Tips:

  • • App opens in dedicated window (no browser tabs/UI)
  • • Can pin to taskbar/dock for quick access
  • • Keyboard shortcuts work like web app
  • • Syncs with mobile devices automatically
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QR Code Device Authorization

HBO Max-style secure device pairing for your family

Instead of logging in on every device, use QR codes to authorize new devices instantly and securely.

How to Authorize a New Device:

  1. On your already-authorized device (parent):
    • Go to Parent Profile in sidebar
    • Scroll to Device Authorization section
    • Click "Generate QR Code" button
    • QR code appears on screen (valid for 10 minutes)
  2. On the new device you want to authorize:
    • Open QuestStream (don't log in)
    • Visit the device authorization page
    • Tap "Scan QR Code"
    • Point camera at QR code on other device
  3. Instant authorization:

    New device is authorized immediately! You're logged in and ready to use.

✅ Benefits:

  • • No typing passwords on TV/tablet
  • • Works even if child doesn't know password
  • • Secure (codes expire after 10 min)
  • • Perfect for setting up children's devices

⚠️ Important Notes:

  • • QR codes expire after 10 minutes
  • • New device needs camera permission
  • • Both devices need internet connection
  • • Can revoke device access in settings
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Troubleshooting Device Setup

Common issues and solutions

❓ Install prompt doesn't appear

  • iOS: Must use Safari, not Chrome or other browsers
  • Android: Use menu (⋮) → "Install app" or "Add to Home screen"
  • Desktop: Look for install icon in address bar (may be hidden in menu)
  • • Try opening in incognito/private mode first, then regular browser

📷 QR code won't scan

  • • Enable camera permissions for QuestStream
  • • Make sure QR code is fully visible and well-lit
  • • Check if QR code expired (generate new one)
  • • Try increasing screen brightness on device showing QR code
  • • Hold steady - auto-scans when focused

🔄 App doesn't update

  • • Close app completely and reopen
  • • Clear browser cache in device settings
  • • Uninstall PWA and reinstall from website
  • • Check for iOS/Android system updates

📴 Offline mode not working

  • • Visit pages while online first (they get cached)
  • • Service worker may take a few minutes to activate
  • • Check browser supports PWAs (Chrome, Edge, Safari, Firefox)
  • • Private/incognito mode doesn't cache for offline

Device Setup Best Practices

Recommended Setup:

  • ✓ Install on parent's phone (primary device)
  • ✓ Install on shared tablet for kids
  • ✓ Install on desktop computer for parents
  • ✓ Use QR codes to authorize child devices
  • ✓ Keep parent device as "master" for QR generation

Security Tips:

  • ✓ Set PINs for all family members
  • ✓ Don't share QR codes with others
  • ✓ Revoke access for lost/stolen devices
  • ✓ Generate new QR code for each device
  • ✓ Log out on public/shared computers